Community Guidelines
Last updated: Nov 28, 2025
Welcome to Zovo, a social chat application operated by Zintora Software Ltd
(“we,” “us,” or “our”). These Community Guidelines explain how we expect
everyone to behave when using our mobile app, website, and related services
(collectively, the “Service”).
Zovo is designed for simple, meaningful social connections:
private messages (DMs), photo sharing, posts/feeds, user profiles, and
friend connections. The current version of Zovo does not include
live voice rooms, streaming, virtual gifts, coins, diamonds, or any
gambling or top-up features.
By using Zovo, you agree to follow these Community Guidelines, our
Terms of Service, and our
Privacy Policy. Violations may result in content
removal, account restrictions, or account termination. Together, we can keep
Zovo safe, respectful, and enjoyable for everyone.
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Who Can Use Zovo
Zovo is intended for users aged 18 and older. You must:
- Be at least 18 years old.
- Comply with all local laws and regulations.
- Not be prohibited from using online services like Zovo.
We may suspend or terminate accounts if we believe a user is underage or
otherwise ineligible.
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Be Respectful and Kind
Zovo is a place for friendly and genuine conversations. You must not:
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Harass or Bully:
Do not insult, threaten, shame, or repeatedly target another user in
DMs, comments, or posts.
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Use Hate Speech:
Do not promote or support hatred, discrimination, or violence against
individuals or groups based on race, ethnicity, nationality, religion,
gender, sexual orientation, disability, or any other protected
characteristic.
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Engage in Personal Attacks:
Avoid name-calling, slurs, and attempts to provoke or humiliate others.
Keep conversations civil and respectful. Disagreement is allowed;
harassment is not.
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Keep Content Safe and Appropriate
Content you share on Zovo—including messages, photos, posts, captions,
and comments—must be safe for our community. Do not share:
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Sexually Explicit or Pornographic Content:
Nudity, sexual acts, fetish content, or sexually suggestive material
that goes beyond normal social sharing.
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Violent or Graphic Content:
Depictions of extreme violence, self-harm, suicide, or cruelty to
people or animals.
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Illegal or Dangerous Content:
Promotion or depiction of illegal drugs, underage drinking, fraud,
or other unlawful activities.
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Misinformation That Causes Harm:
False claims related to health, safety, or public harm (for example,
dangerous health advice or organized scams).
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Exploitative or Abusive Content:
Any material that exploits or endangers vulnerable individuals,
including minors.
If you are unsure whether something is appropriate, choose not to post it.
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Protect Privacy and Safety
Respect your own privacy and the privacy of others:
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No Sharing of Private Information:
Do not share addresses, phone numbers, ID documents, financial
information, or other sensitive data about yourself or others in posts
or messages.
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No Doxing:
You must not reveal someone’s personal details (such as real name,
workplace, or location) without their explicit consent.
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No Impersonation:
Do not pretend to be another person, including friends, public
figures, or brands.
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No Threats or Intimidation:
Any content suggesting violence, self-harm encouragement, stalking,
or serious threats is strictly forbidden.
Use the report and block tools if you feel unsafe or harassed.
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Use the Platform Responsibly
Help us maintain a healthy, high-quality experience:
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No Spam:
Do not send repetitive unwanted messages, chain letters, or
mass-copy/paste content.
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No Unapproved Advertising:
Avoid unsolicited promotions, commercial advertising, or links to
scams. Zovo is not a marketplace or ad network.
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No Fraud or Deception:
Do not run fake giveaways, phishing attempts, or schemes to obtain
passwords, money, or account details.
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No Hacking or Abuse:
Do not attempt to break into accounts, disrupt services, or use
automated scripts/bots.
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Respect Intellectual Property
Share only content that you have the right to share:
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Do not upload or share copyrighted music, movies, software, images,
or other works without permission.
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Do not use trademarks, logos, or branding that you are not allowed to
use.
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Do not share pirated or illegally obtained content.
If you believe your intellectual property has been used on Zovo without
authorization, contact us at
support@zovolive.com with
details so we can review.
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Moderation and Enforcement
We use a combination of automated tools and human review to help keep
Zovo safe:
- We may review content that is reported or appears to violate these Guidelines.
- We may remove posts, photos, comments, or messages that break the rules.
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We may issue warnings, temporary restrictions, or permanent
account bans for serious or repeated violations.
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In cases of serious harm or illegal activity, we may contact or
cooperate with law enforcement where required by law.
Enforcement decisions are made at our discretion, taking into account
context, severity, and frequency of violations.
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Reporting Violations
If you see content or behavior that violates these Guidelines, please
report it:
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Use the in-app Report feature on profiles, posts, or messages
where available.
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Or email us at
support@zovolive.com with
relevant details (username, description, approximate time, and
screenshots if possible).
We review reports as quickly as we reasonably can. Please do not misuse
the reporting tools to target users you simply dislike or disagree with.
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Appeals
If you believe your content was removed or your account was restricted
by mistake, you can appeal:
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Contact
support@zovolive.com within
30 days of the action and include your account details and an
explanation.
We will review your appeal and respond within a reasonable timeframe.
While we aim to be fair, we reserve the final decision on whether to
uphold or reverse an enforcement action.
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Updates to These Guidelines
We may update these Community Guidelines from time to time to reflect
changes in our Service, laws, or best practices. When we do, we will
update the “Last updated” date at the top of this page.
Significant changes may also be communicated via in-app notices or
other channels. By continuing to use Zovo after such changes, you agree
to the updated Guidelines.
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Contact Us
If you have questions, concerns, or suggestions about these Community
Guidelines, you can reach us at:
Zintora Software Ltd
Email:
support@zovolive.com
Address: Mount Pleasant Mail Centre, Farringdon Road, London EC1A 1BB
Website:
www.zovolive.com
Thank you for helping make Zovo a safe, respectful, and enjoyable
community for everyone.