Welcome to Zovo Live, a vibrant platform for live streaming, chatting, and connecting with people worldwide, brought to you by Zintora Software Ltd ("we," "us," or "our"). Our Community Guidelines outline the rules for using our app, website, and related services (collectively, the "Service") to ensure everyone enjoys a safe, respectful, and inclusive environment. By using Zovo Live, you agree to follow these guidelines, our Terms of Service, and Privacy Policy.

We want Zovo Live to be a place where you can express yourself freely while respecting others. These guidelines help us maintain a positive vibe for all users. Violating them may lead to content removal, account restrictions, or termination. Let’s make Zovo Live a great place together!

1. Who Can Use Zovo Live
   Zovo Live is for users 18 and older. If you’re under 18, please do not use the Service. We terminate accounts of underage users upon discovery. You must also comply with local laws and not be barred from using the Service.
2. Be Respectful and Kind
   Treat others as you’d like to be treated. We don’t tolerate:
   
   • Harassment or Bullying: Insulting, threatening, or targeting others based on appearance, beliefs, or identity.
   • Hate Speech: Content promoting discrimination or hatred against individuals or groups based on race, ethnicity, gender, sexual orientation, religion, disability, or other protected characteristics.
   • Personal Attacks: Sharing private information (e.g., addresses, phone numbers) without consent or defaming others.
   Keep interactions positive and inclusive to build a welcoming community.
3. Keep Content Safe and Appropriate
   Your content—live streams, chats, photos, videos, or comments—should be safe for our community. Do not post or share:
   • Explicit Content: Nudity, pornography, or sexually suggestive material.
   • Violence or Gore: Graphic or violent content, including self-harm or animal cruelty.
   • Illegal Activities: Content promoting or depicting drug use, underage drinking, or other illegal acts.
   • Misinformation: False or misleading information that could cause harm, like health scams or election fraud.
   • Sensitive Content: Material that exploits tragedies, mocks victims, or causes distress.
   All content must comply with our Terms of Service and local laws.
4. Protect Privacy and Safety
   Respect everyone’s privacy and safety:
   • No Unauthorized Recording: Do not record, share, or distribute live streams or private messages without the creator’s permission.
   • No Impersonation: Don’t pretend to be someone else, including celebrities, public figures, or other users.
   • No Doxing: Avoid sharing personal information about others without their consent.
   • No Threats: Content or behavior that threatens harm, stalking, or intimidation is prohibited.
   Use privacy settings to control who sees your content, and report violations promptly.
5. Use the Platform Responsibly
   Help us keep Zovo Live secure and functional:
   • No Spam or Scams: Avoid posting repetitive messages, unauthorized ads, or fraudulent schemes (e.g., fake giveaways).
   • No Hacking: Don’t attempt to access accounts, introduce malware, or disrupt the Service.
   • No Bots: Automated accounts or scripts that mimic human activity are not allowed.
   • No Misuse of Features: Use virtual gifts, chats, or streams as intended, not to harass or exploit.
   Report suspicious activity to help us protect the community.
6. Respect Intellectual Property
   Only share content you own or have permission to use. Do not:
   • Post copyrighted material (e.g., music, videos) without authorization.
   • Use others’ trademarks, logos, or designs without consent.
   • Share pirated software or media.
   If you believe your intellectual property is being infringed, contact us at support@zovolive.com with details.
7. Virtual Goods and Transactions
   Virtual goods (e.g., diamonds) enhance your experience but come with rules:
   • Purchases are final and non-refundable unless required by law.
   • Do not attempt to sell, trade, or transfer virtual goods outside the Service.
   • Fraudulent payment activity may lead to account suspension.
   • Contact support@zovolive.com within 180 days for purchase issues.
8. Moderation and Enforcement
   We use AI tools and human moderators to review content and enforce these guidelines. If you violate them, we may:
   • Remove or restrict your content.
   • Issue warnings or temporary suspensions.
   • Terminate your account for repeated or severe violations.
   • Report illegal activity to authorities.
   We review enforcement actions to ensure fairness, but decisions are at our discretion.
9. Reporting Violations
   If you see content or behavior that breaks these guidelines, report it:
   • Use the in-app “Report” button on streams, profiles, or messages.
   • Email support@zovolive.com with details (e.g., username, timestamp, description).
   We investigate reports promptly and protect your confidentiality. Don’t misuse the reporting system to harass others.
10. Appeals
    If your content is removed or your account is restricted, you can appeal:
    • Contact support@zovolive.com within 30 days, including your account details and explanation.
    We’ll review and respond within a reasonable timeframe.
11. Updates to These Guidelines
    We may update these guidelines to reflect changes in our Service or legal requirements. Updates will be posted here with a new “Last updated” date. Significant changes will be announced via in-app alerts, email, or push notifications. Continued use of Zovo Live after updates means you agree to the revised guidelines.
12. Contact Us
    Have questions or feedback? Reach out:
    Zintora Software Ltd
    Email: support@zovolive.com
    Address: Mount Pleasant Mail Centre Farringdon Road, LONDON EC1A 1BB
    Website: www.zovolive.com

Thank you for helping make Zovo Live a safe and fun community!